0

Discussion topic: New data SIM not connecting to internet in 4G LTE USB dongle

Reply
Avatar for Gbleakley
Level 1 icon
What's this?
This message was authored by: Gbleakley

Message posted on ‎05 Sep 2025 12:13 AM

New data SIM not connecting to internet in 4G LTE USB dongle

I have a New data SIM which is not connecting to internet via a 4G LTE USB dongle. 

its a brand new SIM. It is activated.  But isn't connecting to the internet on either of 2 4G USB LTE dongles.  i can see the SIM card in the dongle admin UI - it even says Sky LTE and shows 4 or 5 bars.  But 'disconnected'.  

suggestions appreciated.  

Report post
Post 1 of 2
77 Views
0 Likes
Reply
Reply

All Replies

Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎05 Sep 2025 05:54 AM

Re: New data SIM not connecting to internet in 4G LTE USB dongle

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gbleakley have you added the sky APN to the dongle settings ?

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 2 of 2
60 Views
0 Likes
Reply
Reply