Discussion topic: New SIM and no mobile internet
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Message posted on 10 Feb 2025 10:43 AM
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New SIM and no mobile internet
I've put my new SIM into my phone and can make calls but have the following problems
1 . I've no mobile internet- an error came up when I was activating it and led me to a page to reset mobile settings- I followed the instructions but still didn't work
2. My number hasn't been transferred over yet. When I was activating it said all was fine and it would require a couple of days to transfer over- that was 3 days ago and still no change.
Extremely frustrating that there's nobody you can call to get help with this.
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All Replies
Message posted on 10 Feb 2025 10:45 AM
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Re: New SIM and no mobile internet
If you started the transfer process on Friday then it stops over the weekend - it should complete today. Just to confirm, you had a PAC code from another provider (not Sky)?
Message posted on 10 Feb 2025 10:50 AM
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Re: New SIM and no mobile internet
I haven't gotten my PAC yet, don't know where I'm supposed to submit it?
Message posted on 10 Feb 2025 11:29 AM
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Re: New SIM and no mobile internet
Which network are you transferring your number from?
Message posted on 10 Feb 2025 11:31 AM
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Re: New SIM and no mobile internet
From Three Ireland
Message posted on 10 Feb 2025 11:34 AM
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Re: New SIM and no mobile internet
Then for starters you need to follow Three's procedure for a PAC code.
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