New Phone Order Number

[Esprit22]

I have ordered a new Samsung phone which qualifies for a Cash Back, however the on-line claim form requires an order number which I cant find anywhere on my account ....help 

[Daniel0210]

@Esprit22 

Try uploading a picture of the email about your order and also do the same with your credit agreement. Then you need to put the agreement number in the order number tab but omit the letters. Your credit agreement should be visible in your message centre:

https://messages.sky.com/message-centre 

[Esprit22]

Thanks Daniel, ill give it a go

[Esprit22]

So far so good, I have submitted the claim with my Sky Account number as the order number and its been accepted...lets hope it gets paid 

[caesarome]

It should take them about 7 days to validate your claim then the cash back should be paid within 30 days from when it has been validated.