Network issue

[Rebecca001]

I have had no phone signal for the last 2 days. My bill is paid, my SIM card is in my phone... but it constantly just says no service. Can anyone help with this issue? I have no signal to even ring sky and the online chat is useless. 

[Daniel0210]

@Rebecca001 

Any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile 

[Rebecca001]

Thank you, tried this but doesn't work, just says my area signal is strong. 
It keeps coming up on my phone saying SIM failure and invalid SIM. 
It's really temperament, having my signal in and out all day since last week. 

[Daniel0210]

@Rebecca001 

You would need to contact Sky Customer Services then and arrange a replacement SIM card in case yours is faulty 

https://www.sky.com/help/articles/replacement-sim