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Discussion topic: Network issue- Swap Network

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This message was authored by KIERANGRAHAM11 This message was authored by: KIERANGRAHAM11

Network issue- Swap Network

dont know what it is wiht sky over the last few months but i neer seem to get any data roaming at work for at least 2-3 hours i have check the coverage and thier is nothing palnned in the area and each day thier is summit happing that it stops me using my phone for 2-3 hours at a time last week i took 5 hours to get data back on my phone whats the issue Sky i already pay alot for me sims i have 4 and all 4 go off at the same time i think i will cancl and swap to other networs at this point 

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KIERANGRAHAM11
Topic Author
This message was authored by KIERANGRAHAM11 This message was authored by: KIERANGRAHAM11

TRANFER ME TO SOMEONE WHO CAN HELP

CAN SOMSONE INVTIVE ME TO A CHAT I CANT GET HOLD OF ANYONE AT SKY AND WHEN I TALKED TO SOMEONE DUE TO MY SIGNEL CUTTING OUT CANT GET HOLD OF THEM AGAIN INVTE ME TO CHAT 

This message was authored by caesarome This message was authored by: caesarome

Re: TRANFER ME TO SOMEONE WHO CAN HELP

Posted by a Superuser, not a Sky employee. Find out more

Please don't SHOUT.

 

Your post is difficult to understand as was your post yesterday so what issue are you having ?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: TRANFER ME TO SOMEONE WHO CAN HELP

Posted by a Superuser, not a Sky employee. Find out more

@KIERANGRAHAM11 

First thing to try is whether any local mast issues show here?

https://www.sky.com/help/servicestatus/your-services/mobile

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
KIERANGRAHAM11
Topic Author
This message was authored by KIERANGRAHAM11 This message was authored by: KIERANGRAHAM11

Re: TRANFER ME TO SOMEONE WHO CAN HELP

since sky swapped my stanted sim to e-sim i cant use my data every day for 2-3 hours mt data roaming wont work all i can do is text and call when i ring sky my signl get cut off and takes over 1 hour to tak to someone else 

KIERANGRAHAM11
Topic Author
This message was authored by KIERANGRAHAM11 This message was authored by: KIERANGRAHAM11

Re: TRANFER ME TO SOMEONE WHO CAN HELP

i chcked everyhing no issue in my area or nothing 

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