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[Ky8]

How do I pay my outstanding bill with the money credited on my account

[caesarome]

@Ky8 

When is your payment date as a credit on the account will usually be used to pay it unless it was added to late for this to happen like it was added after the payment date.

[Ky8]

I credited my account after the late payment

[caesarome]

@Ky8 

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@Ky8 wrote:

I credited my account after the late payment

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So has this bill now been paid, what does it say against it as usually if it is normally paid by a direct debit and this fails Sky will try again in 10 days time. The credit you have will not be used against that bill but will against your next one.