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Discussion topic: Need pac code from old sky sim for new sky sim

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This message was authored by: 1daughter,2sons

Need pac code from old sky sim for new sky sim

Hi there, 

 

I have activated a new sky sim before getting the PAC code from my old sky sim, and now it's been deactivated and I can't get it. What can I do?

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This message was authored by: SKY1992bf

Re: Need pac code from old sky sim for new sky sim

Posted by a Superuser, not a Sky employee. Find out more

@1daughter,2sons  Unfortunately now it's deactivated there is nothing you or sky can do as the number has been recycled and put back in the system for another person to use 


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This message was authored by: PandJ2020

Re: Need pac code from old sky sim for new sky sim

Posted by a Superuser, not a Sky employee. Find out more

It's a long shot but Sky may be able to recover it.  (There have been reports of recovered numbers assuming it hasn't already been reallocated as noted)

 

Howwver, you cannot use a PAC within a network so they won't be able to restore it other than to a new SIM that will probably require a 12 month minimum term....

 

You need to speak to Sky and see what's possible... (call 150)

I am just another Sky customer and my views are my own even if you don't like the answers
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