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Discussion topic: NEW CONTRACT

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KK35
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This message was authored by KK35 This message was authored by: KK35

NEW CONTRACT

‎09 Dec 2024 09:19 PM

 

 

I  am joining sky mobile wanted 24 month contract and the credit agreement shows 36 months, why? Anyone help?

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: NEW CONTRACT

‎09 Dec 2024 09:42 PM

Posted by a Superuser, not a Sky employee. Find out more
@PandJ2020 wrote:

If you want 24 month contract the you need to select Swap12.

And if you do you will be paying more per month due to it being a shorter contract.

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: NEW CONTRACT

‎09 Dec 2024 09:23 PM

Posted by a Superuser, not a Sky employee. Find out more

@KK35  Sounds like you signed up to Swap 24 which is a 36 month contract but allows you to swap your old device as payment towards a new one

 

See the link here https://www.sky.com/help/home/sky-mobile/buying-sky-mobile/pay-monthly-devices/articles/credit-agree...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: NEW CONTRACT

‎09 Dec 2024 09:26 PM

Posted by a Superuser, not a Sky employee. Find out more

If you want 24 month contract the you need to select Swap12.

I am just another Sky customer and my views are my own
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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: NEW CONTRACT

‎09 Dec 2024 09:42 PM

Posted by a Superuser, not a Sky employee. Find out more
@PandJ2020 wrote:

If you want 24 month contract the you need to select Swap12.

And if you do you will be paying more per month due to it being a shorter contract.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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