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Discussion topic: Mynsim is locked i tryed the 8 circle it dos not work i can not use my phone it the key paid is loc

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This message was authored by craftygill This message was authored by: craftygill

Mynsim is locked i tryed the 8 circle it dos not work i can not use my phone it the key paid is loc

My sim  card  is locked and I do not have the puk code I can not call as the phone is locked I have tryed  using the 8 0 and that dose not work I only have this one phone and I can not get in touch with sky as explained above 

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This message was authored by caesarome This message was authored by: caesarome

Re: Mynsim is locked i tryed the 8 circle it dos not work i can not use my phone it the key paid is

Posted by a Superuser, not a Sky employee. Find out more

So eight zeros do not work ?

 

What phone do you have ?

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craftygill
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This message was authored by craftygill This message was authored by: craftygill

Re: Mynsim is locked i tryed the 8 circle it dos not work i can not use my phone it the key paid is

Thank you I have tryed that and it dose not work I can not call as I have only one phoneand can nitbleve the. House 

Sorry  leve the house I only have one phone and need it I can get hold of sky to get help as I can use my phone 

craftygill
Topic Author
This message was authored by craftygill This message was authored by: craftygill

Re: Mynsim is locked i tryed the 8 circle it dos not work i can not use my phone it the key paid is

It's a Samsung  galaxy  24s 5g

 

craftygill
Topic Author
This message was authored by craftygill This message was authored by: craftygill

Re: Mynsim is locked i tryed the 8 circle it dos not work i can not use my phone it the key paid is

My phone is a galaxy samsung  s24 5 

 

This message was authored by caesarome This message was authored by: caesarome

Re: Mynsim is locked i tryed the 8 circle it dos not work i can not use my phone it the key paid is

Posted by a Superuser, not a Sky employee. Find out more

As seen here is eight zeros hasn't worked then you will need to find a way to contact Sky so they can send you a replacement sim card to use:

 

https://www.sky.com/help/articles/sky-mobile-puk-code-and-sim-pin

 

You can contact Sky via Facebook Messenger or Whatsapp as well as the links at the bottom of this page.

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craftygill
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This message was authored by craftygill This message was authored by: craftygill

Re: Mynsim is locked i tryed the 8 circle it dos not work i can not use my phone it the key paid is

I tryed the 8 0 it hasent worked I can not call as I onlynhave one phone how do I contact them please,my phone is locked 

This message was authored by caesarome This message was authored by: caesarome

Re: Mynsim is locked i tryed the 8 circle it dos not work i can not use my phone it the key paid is

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

You can contact Sky via Facebook Messenger or Whatsapp as well as the links at the bottom of this page.


 

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This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Mynsim is locked i tryed the 8 circle it dos not work i can not use my phone it the key paid is

Posted by a Superuser, not a Sky employee. Find out more

Have you entered the incorrect PIN too many times or is it that the PIN is incorrect?

If you've entered the PIN too many times then you'll need to contact Sky for a new SIM. If it's saying the PIN is incorrect & you haven't changed it then try 0000 (4 zeros), if problem remains then a new SIM is needed.

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