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Discussion topic: My sky SIM card hasn’t arrived but I can’t order a replacement one due to not having a sim to call t

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This message was authored by: Kia23

Message posted on ‎19 Aug 2024 10:24 AM

My sky SIM card hasn’t arrived but I can’t order a replacement one due to not having a sim to call t

My sky SIM card hasn't arrived I can't order a replacement one as I have no SIM card installed to make the phone call 

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This message was authored by: caesarome

Message posted on ‎19 Aug 2024 01:05 PM

Re: My sky SIM card hasn’t arrived but I can’t order a replacement one due to not having a sim to ca

Posted by a Superuser, not a Sky employee. Find out more

These SIM card are delivered by Royal Mail so shouldn't take more than a few days to be delivered to you. If it has been more than a few days and if your address is correct on your account then you can order another one via here:

 

https://www.sky.com/shop/mobile/plans


Should you end up with two then make sure you only activate one of them so the other is cancelled.

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This message was authored by: NiCkDee24

Message posted on ‎28 Dec 2024 10:03 AM

Re: My sky SIM card hasn’t arrived but I can’t order a replacement one due to not having a sim to ca

This advice to ''re-submit an order for a sim card'' doesn't seem right with me. I would have said to go on the Live Chat and tell them and they could have sent out a replacement for you rather than you re-purchasing a sim card. 

Nick
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