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Discussion topic: My sim has been stolen

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Katlynwoodrow
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This message was authored by Katlynwoodrow This message was authored by: Katlynwoodrow

My sim has been stolen

‎23 Oct 2024 01:54 PM

Somebody stolen my SIM card before I've managed to activate it 

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: My sim has been stolen

‎23 Oct 2024 01:59 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Katlynwoodrow  without access to your account information then a stolen sim is useless. If you are sure it's gone then order a new sim at Sky.com. 





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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: My sim has been stolen

‎23 Oct 2024 01:59 PM

Posted by a Superuser, not a Sky employee. Find out more

@Katlynwoodrow 

If you haven't activated then whoever has it will not be able to do this either so you can order another one from here by selecting a package for it:

 

https://www.sky.com/shop/mobile/plans

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