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Discussion topic: My sim activation has expired

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Avatar for Lesley1977
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This message was authored by: Lesley1977

Message posted on ‎22 Dec 2024 09:48 PM

My sim activation has expired

I got an additionañ sim card. Few months back for my daughter but i am onñy gettinv tou d to setting it up however the activstion had expired-  can you help?

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎22 Dec 2024 10:11 PM

Re: My sim activation has expired

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lesley1977  you will need to order a new one, nothing can be done about the expired one. 

https://www.sky.com/shop/mobile/plans

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎22 Dec 2024 10:26 PM

Re: My sim activation has expired

Posted by a Superuser, not a Sky employee. Find out more

@Lesley1977 

The reason you will need to order a new one is because you have 31 days to activate a sim or it is automatically cancelled.

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