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Discussion topic: My phone is listed as not in service.

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gurudave
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My phone is listed as not in service.

‎17 Dec 2024 10:05 PM

It says my sim card cannot attach to the sky network. 

 

 

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caesarome
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Superuser
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Re: My phone is listed as not in service.

‎17 Dec 2024 10:13 PM

Posted by a Superuser, not a Sky employee. Find out more

@gurudave 

Are you new to Sky Mobile and if so have you activated the sim card via your account ?

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: My phone is listed as not in service.

‎17 Dec 2024 10:13 PM

Posted by a Superuser, not a Sky employee. Find out more

@gurudave 

Are you new to Sky Mobile and if so have you activated the sim card via your account ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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gurudave
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Re: My phone is listed as not in service.

‎17 Dec 2024 10:22 PM

Been with sky since 2001 will probably

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caesarome
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Superuser
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Re: My phone is listed as not in service.

‎17 Dec 2024 10:24 PM

Posted by a Superuser, not a Sky employee. Find out more

So what is happening, has your phone been working up until today, if so does anything appear here for you:

 

https://www.sky.com/help/servicestatus/your-services/mobile

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