Discussion topic: My order
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Message posted on 24 Sep 2025 12:39 PM
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My order
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Message posted on 24 Sep 2025 12:41 PM
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Re: My order
@Baig1
We are customers here. It’s a customer led discussion forum where we try to help other Sky customers. I’m afraid you aren’t speaking to Sky Customer Services.
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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