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Discussion topic: My order says delayed the last ten days

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This message was authored by: Klar1

My order says delayed the last ten days

I ordered my phone the 7/11/2025 and it hasn't been shipped and states ' delayed' how long will I be waiting 

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This message was authored by: Daniel0210

Re: My order says delayed the last ten days

Posted by a Superuser, not a Sky employee. Find out more

@Klar1 
As we’re customers here we have no insight into stock levels or any delivery timescales.

If you have ordered a latest model iPhone 17 delays are always likely due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.

After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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