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Discussion topic: My number

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Avatar for Da52
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This message was authored by: Da52

Message posted on ‎30 Jan 2026 06:20 PM

My number

My number has been switched completely but my phone won't let me save the new number to my phone and my data doesn't work

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎30 Jan 2026 06:52 PM

Re: My number

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@Da52 wrote:

My number has been switched completely but my phone won't let me save the new number to my phone and my data doesn't work

https://helpforum.sky.com/t5/Sky-Mobile/Number-transfer/td-p/5200501

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: caesarome

Message posted on ‎30 Jan 2026 07:20 PM

Re: My number

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@Da52 

If this is an iphone refresh the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

 

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