Discussion topic: My new sim activation failed cannot Port my Number
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 29 Jun 2024 12:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
My new sim activation failed cannot Port my Number
Wanted to move from my old mobile provider to Sky. Got a new Sky SIM and had my PAC number ready.
However, the Sky SI activation/PAC failed. The error is:
Sorry, we can't activate your SIM at the moment
Please re-submit your SIM activation request and any requests to transfer your number and/or cancel services with your old provider.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 29 Jun 2024 12:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My new sim activation failed cannot Port my Number
You are going to have to use another phone to call Sky to ask them to processe the sim activation and pac code.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 29 Jun 2024 03:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My new sim activation failed cannot Port my Number
still battling to get through to an agent to speak to, couldn't get pass the bot
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page