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Discussion topic: My new number still does not work

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This message was authored by Alana30 This message was authored by: Alana30

My new number still does not work

I recently moved to sky but wanted to keep my old number I provided you with a PAC number but my number is still not working ? 

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This message was authored by caesarome This message was authored by: caesarome

Re: My new number still does not work

Posted by a Superuser, not a Sky employee. Find out more

@Alana30 

 

A few questions:

 

Does your sim in your other network still work ?

When did you give Sky the pac code ?

Have you activated the Sky sim ?

If the number has not transferred yet you should still be able to use te Sky sim as it will have come with a temporary number ?

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This message was authored by twilight+princess This message was authored by: twilight+princess

Re: My new number still does not work

Posted by a Superuser, not a Sky employee. Find out more

If it is a case of the number isn't showing when calling others/doesn't show under Phone settings then you can try resetting the network settings.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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