My new Magic Keyboard is not functioning properly.

[FardinFahad]

I recently order iPad Pro m4 11 inc and Magic Keyboard. I got my Magic Keyboard on 9 sept 2024. Sadly my Magic Keyboard is not supporting properly. Very oftenly my touchpad doesn't work at all and lack.  Then i have to disconnect my iPad and reconnect it. 

I strongly believe this keyboard has problems. Now I want to return it and want a workable keyboard. How can I contact to the proper department of the sky?

kind regards

[PandJ2020]

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@FardinFahad wrote:

How can I contact to the proper department of the sky?

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There's only one number to call - no specific department numbers.

[FardinFahad]

Can you provide me with the number, please

[caesarome]

@FardinFahad 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Say No when asked if you want a text or to go online then stay on the line.