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Discussion topic: My mobile

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Roxanne
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This message was authored by Roxanne This message was authored by: Roxanne

My mobile

‎19 Jan 2024 02:26 PM

If I order my new mobile device now would I have a certain time to transfer my sim over as I didn't want to use my new phone for a few days 

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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: My mobile

‎19 Jan 2024 02:48 PM

Posted by a Superuser, not a Sky employee. Find out more

Assuming you are ordering a device only then nothing happens with your current SIM - you simply move it from old phone to new phone when ready.

I am just another Sky customer and my views are my own
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63johnw
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This message was authored by 63johnw This message was authored by: 63johnw

Re: My mobile

‎19 Jan 2024 02:49 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Roxanne you can port a number anytime you want. If the plan you ordered from sky has an offer attached then you have 31 days to activate it or the offer is lost. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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