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Discussion topic: Accidentally started a contract instead of upgrading

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This message was authored by Stacy1997 This message was authored by: Stacy1997

Accidentally started a contract instead of upgrading

When upgrading my phone I accidentally managed to order a new one with a new contract, I've just received the phone but haven't opened it yet, if I was to return the phone would the contract also be cancellled? 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Accidentally started a contract instead of upgrading

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stacy1997 if you call sky on 150 they will help cancel the order and take you through the upgrade. You will probably be credit checked again though for the new upgrade. 





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