Discussion topic: Accidentally started a contract instead of upgrading

This message was authored by: Stacy1997 · ‎19 Jan 2024

When upgrading my phone I accidentally managed to order a new one with a new contract, I've just received the phone but haven't opened it yet, if I was to return the phone would the contract also be cancellled?

This message was authored by: 63johnw · ‎19 Jan 2024

Hi @Stacy1997 if you call sky on 150 they will help cancel the order and take you through the upgrade. You will probably be credit checked again though for the new upgrade.

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Discussion topic: Accidentally started a contract instead of upgrading

Accidentally started a contract instead of upgrading

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Re: Accidentally started a contract instead of upgrading

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