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Discussion topic: My data isn't working

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This message was authored by: Becca2501

My data isn't working

My data isn't working and hasn't been since the bad weather.
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This message was authored by: caesarome

Re: My data isn't working

Posted by a Superuser, not a Sky employee. Find out more

@Becca2501 

Do any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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This message was authored by: Becca2501

Re: My data isn't working

No. 

This message was authored by: caesarome

Re: My data isn't working

Posted by a Superuser, not a Sky employee. Find out more

Does your phone show that it connected to Sky Mobile and also do you see a 4G or 5G signal at the top of the screen ?

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This message was authored by: Becca2501

Re: My data isn't working

It says 4G 

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