29 Nov 2024 09:01 PM
My contrat ended on the 20th of November 2024 and they are still charging me. I have canceled my direct debit and I am getting messages that I will be charged £5 extral if I don't pay.
29 Nov 2024 09:05 PM - last edited: 29 Nov 2024 09:05 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Lipzy123 as we are fellow customers we can only guess from the information provided. What do your future bills show ? Are you sure your contract finished as swap 24 is actually a 36 month contract ? You still need to pay for your monthly plan ?
29 Nov 2024 10:09 PM
Posted by a Superuser, not a Sky employee. Find out more
@Lipzy123 wrote:
My contrat ended on the 20th of November 2024 and they are still charging me.
If the sim contract is for 12 months and only ends when you have given notice to cancel so have you done this ?
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