My bill

[AmySwain]

I just paid the bill today and it tried to take another payment out when I paid it already and you're now saying that February you are gonna make me pay 54 to the phone bill when I am up to date on my bills

[caesarome · Accepted solution]

@AmySwain 

This is where customers help each other so you are not talking to Sky.

This is happened as you have made a manual payment that is not needed as you bill will be taken automatically each month via the payment method you have set up on your account.

[Charlie177]

For some reason my bill each month keeps changing and I'm unsure why. My next bill states it will be £99!! Please can you advise.

Thanks

Charlie

[caesarome]

@Charlie177 

You can view your bill via the MySky app or online here so look at your previous bills to see what is increasing:

https://www.sky.com/mobile-bill

If you have had a discount on a sim and that has finished then the increase can be split across two bills.