Muhammad farhan

[MuhammadFarhan]

I m placed a order 29 September and i m still waiting. Why you don't give any expected date or any update??? What can i do now??

[Daniel0210 · Accepted solution]

@MuhammadFarhan 
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

As customers we have no insight into delivery timescales or stock levels.

After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD if you’re in the UK) which should have details of your 1 hour delivery time slot.

[For anyone ordering an iPhone 18 model the delays will likely be longer as Apple usually struggle to meet demand after a new product launch.]

[MuhammadFarhan]

Order placed. And money deducted in my account. But not any update about parcel dispatch or any expected delivery date??

[Daniel0210]

@MuhammadFarhan 

Keep an eye on your order tracking.