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Discussion topic: Mrsod

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This message was authored by: Sazapoo

Message posted on ‎24 Jan 2026 08:12 AM

Mrsod

I sent back two phones for a swap in the one packaging. I have been sent back one phone because my son hasn't removed it properly from iCloud, but there has been no mention of any update on my phone. The contract was up it in & I don't owe any money on that one. 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎24 Jan 2026 08:31 AM

Re: Mrsod

Posted by a Superuser, not a Sky employee. Find out more

Do you have a question for other customers?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎24 Jan 2026 10:06 AM

Re: Mrsod

Posted by a Superuser, not a Sky employee. Find out more

@Sazapoo 

For the phone that has been returned it will need to be unlinked from the iCloud.

 

For the other it can take up to 3 weeks for it to be inspected.

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