Discussion topic: Mr

This message was authored by: Sudha1 · ‎22 Mar 2025

Device return help

This message was authored by: 63johnw · ‎22 Mar 2025

Hi @Sudha1 if you are within the 31 day cooling off window then call sky on 150 to arrange the return. Outside of that window you can't return it penalty free.

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This message was authored by: Daniel0210 · ‎22 Mar 2025

@Sudha1
Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.

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