Discussion topic: Mohammed
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Message posted on 12 Dec 2024 06:41 PM
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Mohammed
Been a sky VIP for 6 years plus and before this was also a sky customer having issues with getting VIP rewards last year tried to get them and couldn't get my rewards asked me to get offer tried getting couldn't this year tried getting my offer on mobile told me I could have 10gb for 5 normally 14 pounds asked me to do a credit checks even though I paying my bills and have no issues regarding them when they done the checks by sky was refused when I to expria 993 out 999 score so I don't know why sky I have been refusing me my right to get these rewards
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All Replies
Message posted on 12 Dec 2024 07:05 PM
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Re: Mohammed
Credit checks are made for certain purchases - even if you're 'paying your bills'.
Even if the offer is part of VIP a credit check may still be required. The check looks at more than your score.
See here: https://www.sky.com/help/articles/credit-checks-sky-mobile
Message posted on 12 Dec 2024 07:06 PM
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Re: Mohammed
@Mm39 While you do have the right to apply for offers that are offered to you, you may be refused if you fail the relevant credit check(as appears to have happened), you don't have an automatic right to credit and something on your credit file has been seen as reason to refuse a credit account(your score actually means little).
Message posted on 30 Dec 2024 06:51 PM
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Re: Mohammed
Can't understand why am being offered credit card etc my rating is good and I actually been told by sky advisor that they want do anymore checks etc anyway sky have been getting payed by my for 7 years plus so these sort of things should be happing last time I tried getting my offer I couldn't get it as I was told there was technically glitch am happy to see that am still a VIP customer and I will get my recent offer what I am entitled to
Message posted on 30 Dec 2024 07:54 PM
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Re: Mohammed
@Mm39 I would be very surprised if what the agent has told you is true, Credit checks have to be run for certain services and purchases and I don't see Sky giving you special treatment by exempting you from those checks.
Your payment history is only a small part of the credit check(as is your score), there is no need to keep mentioning it as that won't change the fact you have been declined credit, the main criteria that most lenders/brokers look at is the number of open credit accounts on your file and the amount that is owed on them, once you hit a set limit(this can vary by lender/broker) you will be declined regardless of whether you think you can afford it.
Finally just because you are offered a deal doesn't mean you are entitled to it, all that it means is you are offered the opportunity to apply for it if you meet the terms of that offer then it's applied if not you are declined, nobody is entitled to credit, you are only entitled to apply for it.
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