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[FrankieParis]

Hi I've just received an email about an offer but we aren't leaving sky I've cancelled one of the phones because my daughter wants her own account. It's saying I will lose my Peggy bank data but why as I'm staying and just ordered a new phone and you please reassure me that my phone is still being ordered phone ending in 512 

[caesarome]

@FrankieParis 

You are talking to other customers here only.

I would presume this email as been sent due to you making the cancellation so you would keep your current access to the piggybank if you have a sim on it.

[FrankieParis]

I've only cancelled my daughters sim not mine so I don't get why I would lose my Piggy bank 

[caesarome]

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@FrankieParis wrote:

so I don't get why I would lose my Piggy bank 

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You will not lose your piggybank as the email is aimed as you if you only had her sim in your account which you do not as you also have yours so it can be ignored.

[FrankieParis]

Thank you for reassuring me thanks for your help really appreciate it