Discussion topic: Mobile
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Message posted on 25 Aug 2025 06:56 PM
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Mobile
Contract finished in the 16th August but still have a charge on my September bill not sure why and only for the phone not the sim and it's a full months charge??
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Message posted on 25 Aug 2025 07:09 PM
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Re: Mobile
@tracey67richard wrote:Contract finished in the 16th August but still have a charge on my September bill
Are you sure the device plan has finished? Swap24 contracts are 3 years.
Message posted on 25 Aug 2025 08:28 PM
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Re: Mobile
Yep the sim was rolling and the three year contract ran out 16th August 2025. It says there's £35.50 left to pay but if you click into the make a payment it won't allow you to but it's on the next bill??
Message posted on 25 Aug 2025 09:33 PM
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Re: Mobile
What does it say there is left to pay here in your "My Payments" section:
https://www.sky.com/myaccount/mobile/device/x/payments
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