Sky Mobile
0

Discussion topic: Mobile

Reply
twigg1984
What's this?
This message was authored by twigg1984 This message was authored by: twigg1984

Mobile

‎24 Feb 2024 01:56 AM

I received my new handset and the pen was broken plus I didn't receive the buds that were included in the contract
Report post
Post 1 of 5
185 Views
Reply
0 Likes
Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Mobile

‎24 Feb 2024 05:39 AM

Posted by a Superuser, not a Sky employee. Find out more

@twigg1984 

What phone did you order as for some you have to submit a claim for the buds.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 5
179 Views
Reply
0 Likes
twigg1984
What's this?
Topic Author
This message was authored by twigg1984 This message was authored by: twigg1984

Re: Mobile

‎24 Feb 2024 06:09 AM

Samsung s14 ultra plus and it was advertised to me they were included and I want the pen replaced

Report post
Post 3 of 5
176 Views
Reply
0 Likes
PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Mobile

‎24 Feb 2024 08:36 AM

Posted by a Superuser, not a Sky employee. Find out more
@twigg1984 wrote:

Samsung s14 ultra plus and it was advertised to me they were included and I want the pen replaced

You'll have to contact Sky for any returns - we're just other customers here...

I am just another Sky customer and my views are my own
Report post
Post 4 of 5
167 Views
Reply
0 Likes
PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Mobile

‎24 Feb 2024 08:38 AM

Posted by a Superuser, not a Sky employee. Find out more

And it doesn't advertise with 'included', it says:

 

Claim a free pair of Samsung Galaxy Buds2 Pro and a SmartTag2

  1. Purchase between 31st January 2024 – 27th February 2024 and claim a free pair of Samsung Galaxy Buds2 Pro and a SmartTag2 in Graphite worth £253.​

  2. Once you have received your new device, simply visit samsung-offers.claims/galaxylaunchoffer and submit a claim​ within 30 days of purchase.​​

  3. Your claim will be validated by Samsung within 7 working days​.​

​4. You will receive your gift within 45 days of your claim being validated.

I am just another Sky customer and my views are my own
Report post
Post 5 of 5
165 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion