Posted by a Superuser, not a Sky employee. Find out more
@Tommyato180 This is predominantly a customer led discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.
Unlike returns for broadband and Sky Q equipment I'm afraid you'll need to call Sky to discuss this.
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Posted by a Superuser, not a Sky employee. Find out more
@Tommyato180 To call Sky dial 150 (free) from either a Sky Talk landline or a Sky mobile. Alternatively use this link… https://www.sky.com/help/home UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333. ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).
The forum filters don’t allow the posting of full phone numbers on here.
Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
