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Discussion topic: Mobile swop.

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Avatar for derekac56
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This message was authored by: derekac56

Message posted on ‎17 Jul 2025 11:34 AM

Mobile swop.

Simple question. I give up on the website! New phone arrived, applied for freebie, still waiting to 'qualify' after seven days! What is the time period to return phone and cancel the whole thing? Swop valuation is derisory enough so may well seek another service after 21yrs with sky!!!
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎17 Jul 2025 11:38 AM

Re: Mobile swop.

Posted by a Superuser, not a Sky employee. Find out more

The cooling off period is 31 days so you will need to contact Sky as soon as you can if you want to cancel the swap.

 

What freebie did you apply for ?

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