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Discussion topic: Mobile security text

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NettieCas1
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Mobile security text

‎19 Jul 2024 07:39 AM

Help please.    I've received a security warning from 02 saying I requested a code which will arrive shortly.  Then a code itself.    Sent yesterday at almost midnight.    Should I be concerned that someone was able to request this?   Obviously someone has tried to gain access.   Has anyone received these messages?   

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caesarome
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Re: Mobile security text

‎19 Jul 2024 01:04 PM

Posted by a Superuser, not a Sky employee. Find out more

It has either came to you in error, perhaps there is somebody out there with a similar mobile number to you and they have made a mistake when entering their number to set this up or it is a scam email that they want you to use. 

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63johnw
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Re: Mobile security text

‎19 Jul 2024 07:41 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @NettieCas1  do you have any accounts with O2 ?

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NettieCas1
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Re: Mobile security text

‎19 Jul 2024 12:46 PM

Thanks for your reply.   No, only a sky mobile.   So it seems odd to me.  What do you think?  

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caesarome
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Re: Mobile security text

‎19 Jul 2024 01:04 PM

Posted by a Superuser, not a Sky employee. Find out more

It has either came to you in error, perhaps there is somebody out there with a similar mobile number to you and they have made a mistake when entering their number to set this up or it is a scam email that they want you to use. 

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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