Discussion topic: Mobile phone return
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Message posted on 21 May 2025 01:24 PM
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Mobile phone return
Hi I have two mobile phones to return all I original packaging not opened I only want two iPhones 14 but got sent 4 Still awaiting postage labels Please send these labels as soon as possible as going to be charged £74 instead of half that amount
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All Replies
Message posted on 21 May 2025 01:30 PM - last edited: 21 May 2025 01:35 PM
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Re: Mobile phone return
@Jasper25
You need to call Sky asap to see why 4 were sent. As long as you’re still within the cooling off period (which is 31 days), Sky will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 21 May 2025 01:34 PM
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Re: Mobile phone return
@Jasper25 wrote:
Please send these labels as soon as possible as going to be charged £74 instead of half that amount
As we are customers here who help each other you will have to call tjrm
to chase them up about the labels.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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