Discussion topic: Mobile phone bill

This message was authored by: darrnjes2 · ‎06 Aug 2026

Why have I been charged for roaming abroad when iam vip and meant to get roaming free

This message was authored by: PandJ2020 · ‎06 Aug 2026

@darrnjes2 wrote:
Why have I been charged for roaming abroad when iam vip and meant to get roaming free

Only for Diamond VIP from 20 July 2026. (And only for Roaming Passport+ countries)

Also, International calls are chargeable.

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: darrnjes2 · ‎06 Aug 2026

Iam vip diamond and I was away from July the 14th to the 25th

This message was authored by: 63johnw · ‎06 Aug 2026

In that case you will have been charged from the 14th to the 20th @darrnjes2 or all of it if it's not one of the countries covered.

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This message was authored by: darrnjes2 · ‎06 Aug 2026

Yeah I did just from 14th to 20th thanks for your help didn't realize it started from the 20th thanks

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