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Discussion topic: Mobile ordering

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This message was authored by: Missjox

Mobile ordering

Whenever I try to use the mobile ordering, I get error message saying 'technical difficulties, the link has expired or no longer in use'. This happens whether I use the app or website. After clearing the cache, whether I use my phone, iPad or desktop, while connected to WiFi or data. It's been like this for months. I planned on ordering a laptop through Sky but ended up going elsewhere because of this issue. I'm now looking to swap my phone and the same issue is still happening. I can't even browse the products let alone get to place any order. Any ideas how to get around this or when this will be resolved? I don't have the time to sit on the phone on hold for ages to try and place the order. 

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This message was authored by: Daniel0210

Re: Mobile ordering

Posted by a Superuser, not a Sky employee. Find out more

@Missjox wrote:

I don't have the time to sit on the phone on hold for ages to try and place the order. 


@Missjox 

That might be the only option if your technical issues problem persists. 


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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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