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Discussion topic: Mobile order
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This message was authored by: mahender
Message posted on 19 Sep 2026 12:36 AM
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Mobile order
I have been canceled my order and when I will get my refund money back please.
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 19 Sep 2026 04:12 AM
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Re: Mobile order
@mahender wrote:
I have been canceled my order and when I will get my refund money back please.
@mahender
If you mean the order was cancelled by Sky due to you failing the credit checks, any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer so you’d need to contact Sky to chase it up.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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