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Discussion topic: Mobile order won't process
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This message was authored by: Taz0803
Message posted on 24 Jul 2024 02:18 PM
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Mobile order won't process
I'm trying to add a mobile to my sky account but when it gets to the checkout it just takes me to a screen that lists my order and doesn't process the order. I have severe anxiety so don't make phone calls and would really like to complete my order online. Any help appreciated
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Jul 2024 02:24 PM
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Re: Mobile order won't process
@Taz0803 wrote:
I have severe anxiety so don't make phone calls
I'm not sure if they can help you place an order, but it could be worth considering registering with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning
https://www.skyaccessibility.sky/
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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