Discussion topic: Mobile order cancel
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Message posted on 09 Jan 2025 08:02 PM
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Mobile order cancel
I've just ordered a new phone and realised there's only a couple of pounds difference for a newer model does anyone know if I can cancel this before it's delivered tomorrow?
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Message posted on 09 Jan 2025 08:06 PM
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Re: Mobile order cancel
You will need to call Sky to get the order cancelled, you might not receive it tomorrow anyway unless you have already received the dispatched email that is.
Ordering a different device will see you being credit checked again.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 09 Jan 2025 08:06 PM
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Re: Mobile order cancel
You need to call Sky to cancel but be aware that by ordering an alternative you will be credit checked again.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 09 Jan 2025 08:08 PM
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Re: Mobile order cancel
Thank you I did wonder if that would happen definitely will be keeping the device then. Silly me ordering too fast! Thanks again.
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