Mobile not making or receiving calls

[Louise812]

I can not make or receive calls on my phone only on what's app I can not phone sky to get help either 

[caesarome]

@Louise812 

Have you tried a reboot of your phone, if you have and this hasn't worked then does any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

[hm24]

I had this last week just keep coming up call failed and when anyone tried to call me it said number not recognised. Switching the phone off and on seemed to help  

[Just+confirm+me]

Mine was the same all morning, I switched my phone off for a minute and switched it back in now it's working x

[Just+confirm+me]

Thank u 

[GS226]

My husband and I had the same issues. We have just switched our phones off, restarted them and the problem has cleared! 

[Angela661]

Me too. Switching phone off / on seemed to work