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Discussion topic: Mobile direct debit

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Paige+Manley
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This message was authored by Paige+Manley This message was authored by: Paige+Manley

Mobile direct debit

‎15 Oct 2024 05:13 PM

Hi why hasn't my direct debit gone out of my account today please ? 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Mobile direct debit

‎15 Oct 2024 05:16 PM

Posted by a Superuser, not a Sky employee. Find out more

@Paige+Manley 

If your normal payment date is the 15th that's the earliest date it will be taken. Don't be tempted to make a manual payment.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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caesarome
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Re: Mobile direct debit

‎15 Oct 2024 05:47 PM

Posted by a Superuser, not a Sky employee. Find out more

What does your online Sky account show regarding this payment @Paige+Manley , if it shows it has being paid then it is because it is in the process of being taken.

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