Discussion topic: Mobile delivery
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Message posted on 01 Jan 2026 12:40 PM
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Mobile delivery
Ordered new phone last Thursday and still not got it all I get is told it's on its way !!! Not happy
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All Replies
Message posted on 01 Jan 2026 12:48 PM
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Re: Mobile delivery
@shir2
As we’re customers here we have no insight into stock levels or delivery timescales.
If you have ordered a iPhone 17 there may still be delays. This happens every year after a new iPhone is launched.
After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
HAPPY NEW YEAR
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