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Discussion topic: Mobile date

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This message was authored by: janediamonds

Message posted on ‎07 Sep 2026 10:18 AM

Mobile date

Its not a new phone and was working but now when I am away from home and put on Mobile data i still cant access the internet from my phone. Ive rolled over more data from my piggy bank but still doesnt work. Could I have turned something on or off in settings in error?

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This message was authored by: caesarome

Message posted on ‎07 Sep 2026 10:20 AM

Re: Mobile date

Posted by a Superuser, not a Sky employee. Find out more

@janediamonds 

All you should need to do when not at home is to turn mobile data on via the settings app so I take it you have done this ?

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This message was authored by: janediamonds

Message posted on ‎07 Sep 2026 11:21 AM

Re: Mobile date

yes thats my problem. The mobile data isnt working

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