Discussion topic: Mobile data issues since June!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 25 Jul 2026 10:05 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Mobile data issues since June!
Hello
Is anyone else having mobile data issues? We have not been able to sent Text Messages since June! Sky are now saying it's an issue with a mask near us and it's on going but the issue is everywhere! Our signal just goes so we are unable to make a call or do anything. This is around North Essex
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 25 Jul 2026 10:07 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Mobile data issues since June!
Do any mast issues show here for you:
https://www.sky.com/help/servicestatus/mobile
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 25 Jul 2026 10:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Mobile data issues since June!
@Seaside2022 wrote:Is anyone else having mobile data issues? We have not been able to sent Text Messages since June! Sky are now saying it's an issue with a mask near us and it's on going but the issue is everywhere! Our signal just goes so we are unable to make a call or do anything. This is around North Essex
It can happen. Mast repairs (for which Sky do not own) can take days or even weeks.
If you are subject to a minimum term then sky may let you leave without early termination charges. (See the 'reasonable time' clause in your contract)
Message posted on 25 Jul 2026 11:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Mobile data issues since June!
I've had no internet for a few weeks now other than WiFi ,
apperently a mask is down
well that's ok for a day excuse but it's like they can't be bothered to get any engineers out to fix
really don't think this network is any good anymore ,
time for a network change
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page