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Discussion topic: Mobile costs abroad

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This message was authored by howler1 This message was authored by: howler1

Mobile costs abroad

Hi all please can you tell me if I can use my sky mobile in Fuerteventura ( canary isles ) 

the mobiles was purchased direct from sky mobile's 

thanks 

Ian 

 


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Mobile costs abroad

Posted by a Superuser, not a Sky employee. Find out more

Hi @howler1   It doesn't matter where you bought the phone, it's the sim that matters. If it's a sky sim you are using it will cost £2 for each 24 hours you use it, that will give access to your home allowance and piggyback. It's triggered by sending a text, making a call or using a small amount of data. If you don't want to trigger it then turn off mobile data and roaming in the Uk before you leave and just use local WiFi. 





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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Mobile costs abroad

Posted by a Superuser, not a Sky employee. Find out more

Hi @howler1   It doesn't matter where you bought the phone, it's the sim that matters. If it's a sky sim you are using it will cost £2 for each 24 hours you use it, that will give access to your home allowance and piggyback. It's triggered by sending a text, making a call or using a small amount of data. If you don't want to trigger it then turn off mobile data and roaming in the Uk before you leave and just use local WiFi. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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