Mobile contract expired

[Kayleigh371]

Hello, my sons mobile contract expired on the 17th July. I've got him a new contract but how would I go about cancelling the old one and putting the old phone on a sim only deal for my youngest son?

[caesarome]

@Kayleigh371 

When you say the contract has ended, do you mean on the phone so it has been paid off or against the sim ?

[Kayleigh371]

The phones fully paid off. Im paying for the data, texts and minutes still.

[PandJ2020]

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@Kayleigh371 wrote:

The phones fully paid off. Im paying for the data, texts and minutes still.

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You say you've taken a new contract in your OP?

[caesarome]

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@Kayleigh371 wrote:

The phones fully paid off. Im paying for the data, texts and minutes still.

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Then you are now a sim only customer so you don't need to do anything going forward or have you ordered a new sim ?