@Veronica2017
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
As customers we obviously can't see your bill.
Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs.
Otherwise an increase normally means roaming charges, buying some extra data at £6.00 per GB, sending chargeable picture messages (which are currently 95p each), calls to non-inclusive numbers or a discount ending. Remember only 01, 02, 03 and UK 07 mobile numbers are inclusive.
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Presumably you are the account holder? You can cancel the sim if you've had it 12 months or longer. You'll need to call Sky to cancel it & you will lose the number. You can't cancel it here or online. Dial 150 from your Sky mobile. If you haven't had it 12 months then early termination fees will be applied.
▪️I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
