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Discussion topic: Mobile bill

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This message was authored by: Hayleyc2008

Mobile bill

My mobile bill is much higher this month. Looks like some double charges on my account Can someone check please
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This message was authored by: Daniel0210

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more

@Hayleyc2008 

No, not here. We are customers on here and this is a customer ➡️ customer discussion forum where we try to help other Sky customers. I’m afraid you aren’t communicating with Sky by posting on here.

 

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous one to see where it differs. A bill increase usually involves roaming charges, buying extra data at £6 per GB, sending chargeable picture messages, calls to non-inclusive numbers or a discount ending.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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