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Discussion topic: Mobile bill

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Avatar for Debsydo71
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This message was authored by: Debsydo71

Message posted on ‎25 Jul 2026 02:56 PM

Mobile bill

I have swapped my Mobile phone for a cheaper tariff. I am now paying more?
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎25 Jul 2026 02:58 PM - last edited: ‎25 Jul 2026 02:59 PM

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more
@Debsydo71 wrote:
I have swapped my Mobile phone for a cheaper tariff. I am now paying more?

What do you mean by 'swapped'?  (Ordered and activated a new dataplan?)

 

What do future bills show?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎25 Jul 2026 03:12 PM

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Debsydo71  did you order a new sim/plan or change your old plan on your old sim via your account ? If you ordered a new sim/plan then the old one continues until you cancel it. 

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This message was authored by: 63johnw

Message posted on ‎25 Jul 2026 03:13 PM

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more

You already have a thread running @Debsydo71  no need for another one. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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